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Missouri Wants to Keep Outsourcing Unemployment Call Center

Missouri officials want to continue having a private company handle calls about jobless benefits in the state even though the unemployment rate has returned to pre-pandemic levels.

According to an Associated Press Report posted by Ozarks First, the unemployment rate reached as high as 12.5% in April 2020. Currently, it is down to 3.7%, which is equal to the rate in March 2020 before the pandemic began.

The entire article is on OzarksFirst's website.

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